Technical Support Ticket

Our expert staff will answer your technical questions about ESP32 boards and xiaozhi AI within 1-2 business days.¥3,000 / per issue — We will communicate via email until your technical issue is resolved.How to Use Enter your question at hiqoo.jp/support Make payment by clicking "Purchase and Submit" After payment is complete, it will automatically be sent to the support team. Receive an answer via email within 1-2 business days. Continue communicating via email until the issue is resolved. Scope of Support Wi-Fi / BLE connection issues Firmware flashing (Web Flasher, ESP-IDF) xiaozhi setup and customization Hardware initial defect isolation Note: For general inquiries before purchase, please use Contact Us (free).